My order is shipped
We won't be able to update your address or the content of your order. You will have to wait until you receive your order and proceed to an exchange.
My Order doesn't appear to be shipped
The shipping team is very quick!
If your order hasn't shipped yet, we'll try to hold it, but we can't guarantee it.
Please fill the priority form below: Try to hold my order
Please note that we will be here to assist you, but Rise's not responsible for any additional shipping fees or lost package due to a mistake in the mailing address.
May 23, 2025